Columbia Garage Doors and Openers, LLC

Of Columbia, Tennessee

Questions and Answers

Opener Problems?

 

1. Door won’t open or only opens a short distance:                                                            ►Check to see that the opener has power.

          ►Check to make sure that the door is not locked. If  an   

               opener is installed with a door that has a locking device,  

               that lock should be disabled so that it can’t be locked.

           ►The door may have a broken spring or cable. Call a

               qualified door technision for replacement.

 

2. Door won’t close:

            ►Check to see that the opener has power.

            ►If the door starts to close and then reverses, check for 

                any obstructions. Check the down force. Also the door

                 may be binding due to worn parts or need of lubraction.

            ►If the door closes as long as the wall button is held    

                down, then there is problem with the saftey beam system,

                  a loose or broken wire, or defective saftey eye, or something                                obstructing its its path.  Call a qualified door technision for                                  service.

 

3. Door won’t fully open, or fully close:

             ►The door open and close limits may need to be

                 adjusted.  Call a qualified door technision for service.

 

4. Transmitter / Remote / Clicker works intermittent or not at all:

              ►The battery may be dead or weak. Replace battery.

              ►Battery contacts may be corroded. Clean with a pencil 

                  eraser.

              ►Button may be restricted with dust or dirt.

 

5. The motor runs but the door will not open or close:

             ►Is the trolly disengaged with the emergency release?

             ►With a screw drive, the trolly may be stripped.

             ►With a chain drive, the internal gears may be stripped.

                 Call a qualified door technision for repairs.

Text Box: For Service Call:  (931) 215-4213