Columbia Garage Doors and Openers, LLC
Of Columbia, Tennessee
Questions and Answers
1. Door won’t open or only opens a short distance: ►Check to see that the opener has power.
►Check to make sure that the door is not locked. If an
opener is installed with a door that has a locking device,
that lock should be disabled so that it can’t be locked.
►The door may have a broken spring or cable. Call a
qualified door technision for replacement.
2. Door won’t close:
►Check to see that the opener has power.
►If the door starts to close and then reverses, check for
any obstructions. Check the down force. Also the door
may be binding due to worn parts or need of lubraction.
►If the door closes as long as the wall button is held
down, then there is problem with the saftey beam system,
a loose or broken wire, or defective saftey eye, or something obstructing its its path. Call a qualified door technision for service.
3. Door won’t fully open, or fully close:
►The door open and close limits may need to be
adjusted. Call a qualified door technision for service.
4. Transmitter / Remote / Clicker works intermittent or not at all:
►The battery may be dead or weak. Replace battery.
►Battery contacts may be corroded. Clean with a pencil
►Button may be restricted with dust or dirt.
5. The motor runs but the door will not open or close:
►Is the trolly disengaged with the emergency release?
►With a screw drive, the trolly may be stripped.
►With a chain drive, the internal gears may be stripped.
Call a qualified door technision for repairs.